Frequently Asked Questions

What makes WE Skincare different?

WE Skincare focuses on using natural, skin-loving ingredients like argan oil and grass-fed tallow. Our products are designed to be effective, sustainable, and gentle, providing results without compromising on safety or eco-friendliness.

Are your products suitable for sensitive skin?

Yes! Both argan oil and tallow are known for their soothing properties and low comedogenic ratings, making them ideal for sensitive or acne-prone skin.

How should I store products containing tallow?

Tallow is shelf-stable and doesn’t require refrigeration. However, to maintain its texture and effectiveness, avoid exposing it to high temperatures or direct sunlight.

What are the sustainability benefits of using tallow?

Grass-fed tallow is a sustainable by-product of the beef industry. By incorporating it into skincare, we minimize waste while delivering a natural and eco-friendly alternative to synthetic ingredients.

How do your products protect against aging?

Our formulations are rich in antioxidants, vitamins, and fatty acids that combat free radicals, enhance collagen production, and improve skin elasticity for a youthful glow.

How do I report an issue with my order

Please use the contact page to fill out your information and issue. All messages will be returned as soon as possible.

Safety of our products

Consult with your dermatologist before using new ingredients, especially if you have pre-existing medical conditions.

What is your return policy?

We do not accept returns. We will replace the damaged product with photo verification. We always hope your products arrive safely and to your liking. We do our best to achieve satisfaction for all.

How do I open a wholesale account?

Thank you for your interest! Please utilize the contact form and include wholesale information requested. We will work with requests one on one.

Contact Support: Still have questions? Reach out to us at Hello@we-skincare.com and we’ll get back to you within 24 hours.

Love the natural ingredients and results!

Emily

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